Toyota Ghana Company limited has organized its annual National Technical Skills Contest and honoured two of the employees as winners.
This year’s contest, as is the norm, brought together contestants from all Toyota branches across the country. In all, twelve finalists, comprising six Technicians and six Parts Advisors contested. The purpose of the contest was to strengthen the Toyota After-Sales Service support and develop the skill and proficiency standards of Technicians and Service Advisors.
Mr. Tetsuya Suematsu, the Managing Director of Toyota Ghana, in a welcome address, explained that the contest seeks to establish in the minds of the contestants the importance and purpose of quality checks. He added that it also reinforces the company’s customer service philosophy of offering excellent service with Accuracy and Care to gain customers Trust.
In a speech read on his behalf, the Minister of Employment and Labour Relations, Honorable Haruna Iddrisu commended Toyota Ghana for playing a pivotal role in the development of the Ghanaian automobile industry.
He added that the improvement and enhancement of skills of technicians make them better to contribute meaningfully to the growth and development of the country.
“I congratulate all contestants, especially those who are winners to represent Ghana in Japan to make us proud,” he said.
The keenly contested competition saw Emmanuel Essibu of the Accra branch emerging as winner for the Technicians category and Peter Adu Brentu of the Tarkwa branch as the winner for the Parts category.
The winners each took home 42inch LED television, cash prize and a fully paid trip to attend the 26th Annual Assembly of International Customer Service Champions in Japan.
The outgoing champions expressed their appreciation to Toyota Ghana for putting in place such skills upgrading initiative for the benefit of its staff. They also shared their wonderful experience on their visit to Japan.